Brightside: Individual therapy sessions, 30 minutes in length, specialized in cognitive behavioral therapy (CBT) and medication management.
BetterHelp: Individual therapy sessions, 45 minutes to an hour in length, with therapists using various techniques, excluding psychiatry and medication management.
Brightside: $300 monthly.
BetterHelp: $65 to $90 weekly.
Brightside: Accepts a wide range of insurance plans.
BetterHelp: Does not accept insurance.
Brightside: Streamlined platform with a user-friendly interface.
BetterHelp: More extensive features, including group therapy and anytime messaging with therapists.
Brightside: Comprehensive questionnaire, longer to complete, with the option to choose your therapist.
BetterHelp: Simple questionnaire, quicker to complete, with a therapist assigned to you.
Brightside: Therapy sessions are conducted via video chat.
BetterHelp: Therapy sessions can be conducted through video, phone, or live chat.
Brightside: Licensed therapists specializing in CBT.
BetterHelp: Licensed therapists with expertise in various therapeutic techniques.
Brightside: Requires contacting customer support.
BetterHelp: Can be done through account settings.
Brightside: High satisfaction ratings among users.
BetterHelp: High satisfaction ratings among users.
Brightside: Suitable for structured, CBT-based therapy.
BetterHelp: Suitable for flexible, affordable therapy.
Month-long trials of both Brightside and BetterHelp.
Survey with 105 users across 55 online therapy companies.
Reviews from news outlets, interviews with therapists, and expert opinions.